Friday, April 8, 2011

Lobbyist for the Dead

Medicine, if anything, is a daunting practice.  And the US version is particularly burdensome, as the myth of heroic medicine is reiterated everywhere and by virtually everyone.  A local radio station (otherwise best know for repulsive talk and hiring ex-politicians after they make parole (really)) is running a 'fundraiser' for the local children's hospital

They are running promotional stories from parents with gut wrenching tales of sick children saved by the hospital staff and endearing tales of how individuals at the hospital, from surgeons to clerks, nurses to administrators, provided for their every need.  Of course the heroic stories are inspiring and wonderful for the folks involved and engender a belief that the clinical teams that can perform these heroics are due our gratitude and support.  

Great stories, but really not informative for consumers, as the best of medicine are the events that are way outside of the norm.  The way it always works is that half the folks get above average care and half the folks get below average care.  No way around that.  The challenge for most folks, hoe do you tell the difference?

One of the ways is to look at the number of medical errors that are reported.  That reporting, however is not just shoddy, it is contrary to a culture of medicine that excels at generating heroic stories (one reason I cannot watch lots of evening TV is that I cannot suspend my disbelief long enough to entertain doctors or lawyers as heroes).  In a landmark review, the Institute of Medicine generated this report on medical error in the US.  It was, of course, attacked by institutional and academic medicine, suggesting that about 350 people a day are killed (yup, killed) by medical treatment (no, and they were not going to die anyway) and many more injured.  Later estimates, based on better data from Australia and New Zealand suggested that a comparable rate of error for the US would be 2.5X greater.  The 'cure' for this rampant, hidden disease that was likely killing over 500 patients a day and injuring many more was, get this, to be honest about mistakes!  I know, I know, crazy talk.  But that was the idea and the model was what is done in the airline industry, where reporting mistakes is not met with punitive reactions nor lawsuits.  That method allows the airline industry and regulators to cooperate on understanding potential system-level drivers of error, as well as individual events. The goal was to reduce the level or error 50% in 5 years.  As lots of the errors hinged on simple mistakes aggregated at the same time and the same place, just working on the minor mistakes would reduce the catastrophic mistakes (this is a function of non-linearities in iterative systems and conforms to a power law.  More later).  For lots of conflicting and hidden reasons, this never got (nor gets) done.  But some diligent folks keep at it, at least telling the story.  A recent article in Health Affairs (unfortunately, not about hospital-based TV shows) that really looked at individual patients found that medical error rates are astronomically higher than folks recognized.  So even the estimates in that issue of HA dedicated to quality, are likely to underestimate the problem by 90%.  Updating their figures, medical errors cost the medical system about $170 Billion annually and "social costs" are in the trillions.  Yikes!
Children's Cemetery, Colma, IT (S. Lenz)

But why is this news?  Remember that heroic culture of medicine?  The very language used tells us how to understand the problem.  When young cancer patients at the local children's hospital is treated and the disease does not respond to the therapy, they are said to have 'failed chemotherapy.'    In a place where failure is not a option, those who fail are all sent to the same place, where their own tales of heroism lie dormant, slowly forgotten.  And the tales of perpetual heroics continue to resound, from the media, from our friends and families, from our own medical caregivers.  Just seems to me that the dead need a better lobby.  Then maybe we'd figure out how to keep our medical system from killing so many of us. 

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